Your Moving Questions, Answered

Two things set the number: how much you are moving and how tough the access is. A two-mover crew with a truck starts at $135/hr, and you get an itemized estimate in writing before we carry the first box. Want a hard ceiling? Ask for a flat cap and the figure you sign is the most you can be charged. Out-of-state jobs price out on weight and the distance.

For most District addresses, yes, and we take care of it. DC requires temporary Emergency No Parking signs so the truck can sit legally at your curb, and we file for them ahead of your date. On blocks where a permit is not needed we still scout the spot so the crew is not circling for parking on move day.

All the time. Tell us the building when you book and we reserve the freight elevator and loading dock, file the certificate of insurance the management office wants, and time the move to the building’s approved moving hours, so nothing gets held up at the front desk.

Not for us. We move plenty of the row houses and brownstones on Capitol Hill, in Georgetown, and around Shaw, where the stoops are steep, the staircases turn tight, and there is no driveway in sight. We measure the doorways, pad the rails and jambs, and hoist or hand-carry whatever will not make the corner.

Yes, it is a big part of working in the DMV. We move federal employees, contractors, and military families all over the metro, work around clearance timelines and report dates, and can provide the paperwork and receipts a government or self-arranged relocation needs for reimbursement. Ask about our rate for federal staff and service members.

It starts when the crew gets to work at your door, not when we leave the lot. After the first hour we bill by the minute, so an extra ten minutes costs ten minutes, not a rounded-up hour. We go over the crew rate and how travel time is counted before anyone lifts a thing.

Only a modest refundable hold to lock your date, and it turns into a credit on your final total, so it is never money lost. Cancel with a day or two’ heads-up and you get it all back. Every bit of that sits on your booking from the outset.

You pay once the job is finished, not before. All the major cards are fine, and so are check and cash. Nobody drives off until you have reviewed the final total and okayed it face to face.

Not one bit, and nothing sneaks onto the invoice. When a crew truly delivers, people often leave ten to fifteen percent for them to split, card or cash, though the choice is fully yours.

A brief one, mostly down to safety and the law: flammables such as propane, gasoline, and paint, plus ammo, houseplants, perishable food, and pets. If a piece is extra-large, extra-heavy, or high in value, let us know at booking so we bring the right people and equipment.

Yes. Infinite Enterprise Movers carries household-goods authority for Maryland, DC, and Virginia and full insurance, and every job runs with our own crew from start to finish, no broker taking a cut in the middle. Ask for the authority and coverage details and we will run through valuation with you before you commit.

Thorough wrapping makes it rare, but should a piece get damaged we write it up right then and open the claim the same day. Before the job starts we go over released versus full-value coverage, so you understand exactly how a claim plays out.

For most local moves, a week and a half to two weeks does it. The end of the month and the summer PCS and lease-turn crunch fill fast, so give it three or four weeks then, plus a little extra for a Saturday. Even so, last-minute openings happen, so it never hurts to call.

Definitely, and by a crew that does this every single week. Uprights and grands, a heavy gun safe, a slate pool table, a family heirloom, a framed canvas, each one goes on the proper board or dolly with the right straps and blankets, and we build a fitted crate any time a piece is worth it.

As much or as little as you care to hand off. The entire place? We will box it top to bottom. Just the kitchen and the wall art? That works too. We bring proper cartons and paper, write the room on every box, and can unpack you on the far end once the truck is cleared out.

We do, and the whole trip runs on one of our trucks with one of our crews. No brokers, nothing dumped into another outfit’s trailer at a depot, and a delivery window you can actually build a plan around.

We do. Whether it is a couple weeks between closings or a run of months until the next place is ready, your things sit in a clean, locked space with everything itemized. Our crew handles the load in and back out, so you are never on the hook for a second truck rental.

Definitely, a good share of our work is folks landing here for a new posting or a new job. We coordinate the delivery window, meet you at the new place, and handle the parking permit, the building COI, or the HOA on this end. Your things travel on our truck with our crew, never handed off to whoever bids lowest that week.

Not a problem. Reschedule or cancel with at least a day or two’ notice and your deposit comes back whole. Each of these terms is laid out plainly on your booking, so nothing is left in doubt.